Privacy Policy

Last updated: October 10, 2025

1. Introduction

At JuruJual Academy ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online learning platform.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Payment information (processed securely through third-party providers)
  • Educational background and professional information
  • Course progress and learning analytics

2.2 Usage Information

We automatically collect certain information about your use of our platform:

  • IP address and location information
  • Browser type and version
  • Device information
  • Pages visited and time spent on our platform
  • Course completion data and learning patterns

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our learning platform
  • Process payments and manage subscriptions
  • Track learning progress and provide personalized recommendations
  • Send important updates about your courses and account
  • Improve our platform and develop new features
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • With your explicit consent
  • To trusted service providers who assist in operating our platform
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, and regular security audits.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Course progress data may be retained indefinitely to maintain your learning records, while payment information is securely deleted after processing.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Objection: Object to certain data processing activities

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences. We also use analytics tools to understand how our platform is used and to improve our services.

9. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.

10. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@jurujual.com

Address: JuruJual Academy, Kuala Lumpur, Malaysia